A STUDY ON IMPACT OF STRESS MANAGEMENT PRACTICES ON EMPLOYEES AT YASHODA HOSPITAL

Abstract

Stress is an inevitable reality in the high-stakes environment of healthcare, where employees are subjected to long working hours, emotional labour, patient-care pressures, and organisational demandssimultaneously. Yashoda Hospital, one of the prominent multispecialty hospital chains in Telangana and Andhra Pradesh, employs a large and diverse workforce spanning clinical, administrative, and support functions, all of whom are exposed to varying degrees of occupational stress. This study examines the nature, sources, and intensity of occupational stress experienced by employees at Yashoda Hospital and evaluates the effectiveness of the stress management practices currently adopted by the organisation. A structured questionnaire was administered to a sample of 120 employees drawn from clinical and non-clinical departments. Data was analysed using percentage analysis, weighted average method, and chi-square test. Findings reveal that workload, shift timing irregularities, interpersonal conflicts, and inadequate recognition are the primary stressors. The study further identifies that while formal stress management programmes exist, awareness and participation rates remain sub-optimal. Recommendations include structured wellness initiatives, regular counselling sessions, workload rebalancing mechanisms, and a performance-linked recognition framework. The findings contribute to the growing body of evidence on healthcare occupational stress management in the Indian hospital context.