A FULL-STACK MERN HOSPITAL MANAGEMENT SYSTEM

Abstract

The rapid advancement of web technologies and digital health platforms has significantly transformed the medical ecosystem, particularly in the areas of appointment scheduling, automated patient communication, and clinic administration. Patients seeking medical care often face difficulties tracking doctor availability, booking reliable appointments, and securing diagnostic services due to fragmented traditional management systems. Conventional hospital consultancy relies on physical queues, manual front-desk operations, and disjointed payment tracking, which become highly inefficient during peak operational hours. This research presents the design, development, and implemen-tation of a Full-Stack Hospital Management System leveraging the modern MERN stack (MongoDB, Express.js, React.js, and Node.js). The proposed platform provides centralized healthcare administration, distinct rolebased access for Major Admins, Doctors, and Patients, dynamic appointment scheduling, auto-mated welcome email onboarding, and secure online payment workflows. A critical advancement in this architecture is the implementation of robust Stripe payment synchronization, engi-neered to ensure database consistency even if a user immediately closes their browser post-transaction. Additionally, the platform enhances medical documentation by integrating a custom React RichTextEditor utilizing AIChatSession to generate automated, intelligent medical work summaries. Developed utilizing Vite, Tailwind CSS, Clerk for authentica-tion, Cloudinary for asset management, and secure JWT proto-cols, the system guarantees a highly responsive user interface and a scalable backend. Experimental analysis demonstrates that the platform eliminates scheduling overlaps, reduces administrative overhead, ensures seamless financial transactions, and provides an accessible digital healthcare environment.